I think in the long run, people knowing the refund system is there probably gained us more sales than it lost us.” “I put that down to people using the refund system as a demo.

Steam’s refund policy itself – specifically, how it became a glorified demo system – likely motivated many sales, he revealed. Newman is magnanimous towards the refunds. He calls this reasoning “understandable really”. Facepunch founder Garry Newman, creator of Garry’s Mod, revealed his MMO Rust lost over $4 million in Steam refunds.Īccording to PCGamesN, Newman confessed the predominant reason given for Rust’s Steam refunds is that the game is “not fun”. Great news for gamers, but not so great for UK-based developer Facepunch Studios, it seems.

Bought a game on Steam that either doesn’t work or is just plain bad? So long as it’s within fourteen days and played for less than two hours, you can get your money back. Steam’s refund policy changed the landscape of digital game distribution.

Rust steam price